Terms and Conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Batchelors Motor Group relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Batchelors Motor Group' or 'us' or 'we' refers to the owner of the website whose registered office is Batchelors Motor Group, Ripon Business Park, Dallamires Lane, Ripon, North Yorkshire, HG4 1TT.

Our company registration number is 08308302. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Social Media Terms and Conditions

1. Unless stated otherwise the terms outlined below apply to ANY competition running on Batchelors Motor Group official social media channels (Facebook, Twitter, Instagram, Google+, YouTube and Pinterest).
2. By entering Batchelors Motor Group social media competitions you accept the terms and conditions of the competition as detailed here.
3. The competition is open to all UK residents over the age of 18, except employees of Batchelors Motor Group, or anyone professionally connected with the company.
4. The closing date for competition entries will be outlined either within the competition post itself, or online, and this will be stipulated for all competitions.
5. For 'sweepstake' competitions, winners will be picked at random by a member of the Batchelors Motor Group team.
6. Entries received after the closing date/time will not be valid.
7. Prizes are subject to availability. In the event of a stated prize being unavailable, Batchelors Motor Group will provide a suitable substitute of equal or greater value.
8. Batchelors Motor Group reserves the right to change the deadline of a competition at any time without prior notice. However such changes will only occur when Batchelors Motor Group is forced to act for reasons outside of its control.
9. Batchelors Motor Group not responsible for any liability arising from amendments to, or cancellation of, any competition.
10. Prizes cannot be exchanged, refunded or swapped (no cash alternatives) and are non-transferable.
11. No purchase is necessary to enter any Batchelors Motor Group social media competition.
12. Batchelors Motor Group social media competitions are in no way sponsored, endorsed by, administered by, or associated with, Facebook, Twitter, Instagram, Google+, YouTube and Pinterest.
13. Unless stated otherwise, transport to and from any prize location is not included and the winner must make his/her own travel arrangements.
14. A member of the Batchelors Motor Group social media team will contact the winner to arrange receiving their prize after the closing date. Please ensure that you can be contacted via social media channels.
15. When entering competitions please be aware that Batchelors Motor Group social media channels typically operate during normal working hours, i.e. Monday-Friday, 9am to 5:30pm.
16. By entering any Batchelors Motor Group social media competition you are automatically granting permission for us to publish your name on our social media platforms should you be a winner. Your entry also automatically grants permission for photos to be taken and published should you be a winner.
17. Batchelors Motor Group does not take responsibility for any entries that are incomplete due to technical errors.
18. In the event that a winner is unable to take up the prize for any reason, they must notify Batchelors Motor Group immediately. In this circumstance, Batchelors Motor Group reserves the right to offer the prize to another entrant of their choice.
19. Batchelors Motor Group reserves the right to amend the terms and conditions and rules of a competition at any time. The competition can also be held void, cancelled, suspended or amended should it become necessary to do so.
20. Batchelors Motor Group’s decision on any aspect of the competition is final and binding, and no correspondence will be entered into.
21. Promoter: Batchelors Motor Group Limited, Camp Hill Close, Dallamires Lane, Ripon, North Yorkshire, HG4 1TT.

Conditions of Sale

Batchelors Motor Group Limited (‘the Company’) always aims to provide customers with excellent service standards and will always endeavor to resolve any difficulties with vehicle sales, parts or services.

The Company’s legal liabilities are limited as follows: -

• You will have the benefit of any manufacturer’s warranty applicable to any vehicles or parts supplied.
• The Company will comply with its responsibilities to customers under the legislation applicable to the sale and supply of goods and services where the customer is a private individual entitled to protection as a consumer (as defined in the Unfair Contract Terms Act 1977 Section 12 as amended and/or the Unfair Terms in Consumer Contracts Regulations 1999, Regulation 3(1)
• All other warranties, conditions or terms relating to fitness for purpose, quality, or condition of the goods, whether express or implied by statute or common law or otherwise are excluded to the fullest extent permitted by law.
• The Company shall not be responsible for any consequential loss arising directly or indirectly from the supply of goods and services.

Retention of Title

All goods remain the property of the Company until paid for in full, but risk in the goods shall pass to the customer from the time of delivery.

Administration Fees

We do not charge administration fees when paying by one of our approved means and / or using one of our panel lenders. If the invoice is to be settled by non approved finance company we make a charge of £495 including VAT. This is to cover the cost of the additional processes these non approved lenders often require. We will invoice the finance company seperately. If approved by you. and at your request, this can be added to the vehicle sales invoice.

Online Purchase and Deposit

These Terms and Conditions (“Terms”) describe the rights and responsibilities of you and us in relation to your purchase of a vehicle through this website. Please read them carefully as they represent a legally binding agreement between you and us. Any purchase of a vehicle on this website is subject to these Terms. The contract between us is concluded in English.

Ordering your car online

On our website you can search our range of new and used vehicles. Once you have made your choice you can pay for your car in full, or reserve it for up 24 hours by paying a fully refundable deposit on it.

UK customers only

The prices displayed on our site are inclusive of VAT where applicable.

If you decide to proceed with your purchase and you have decided to pay in full, you will be asked to put in your personal and payment card details to complete the process (see the ‘Paying in Full’ section below). Similarly, if you decide to reserve a vehicle by paying a reservation fee, you will be asked to enter your personal and payment card details (see the ‘Paying a Reservation Fee’ section below).

Paying in Full

If you decide to place an order and pay in full, you will be asked to enter your personal details, address and payment card information. When you click on “Submit Payment”, the full purchase price will be debited from your payment card immediately.

After placing an order, you will receive an email from us that acknowledges our receipt of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy the vehicle. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms all of the relevant details of your order (the "Order Confirmation"). The contract between you and us will only be formed when we send you the Order Confirmation. We will inform you of the next steps required to proceed to handover after the Order Confirmation, including arrangements regarding any part-exchange vehicle.

If we are unable to accept your order, we will inform you of this by email. This might be because the vehicle has already been sold, because we have identified an error in the price or description of the vehicle, because we are unable to meet a delivery deadline you have specified, or because we suspect the transaction may be fraudulent. If we are unable to accept your order, we will refund your money in full as soon as possible, usually within 5-10 days.

Paying a Reservation Fee

If you choose to reserve a car by paying a reservation fee, you will be asked to enter your personal details, address and payment card information. When you click on “submit payment”, the amount of the reservation fee will be debited from your payment card immediately.

After paying a reservation fee, you will receive an email from us that acknowledges receipt. Please note that this does not mean that your reservation has been accepted. All reservations are subject to acceptance by us, as we need to check that the car has not already been sold or reserved by someone else. We will confirm our acceptance of your reservation by sending you a confirmation email (the "Reservation Confirmation").

Your vehicle will be reserved for 24 hours. We will be in contact with you to discuss the next steps required to complete your purchase.

If you decide not to purchase the vehicle, you can request a refund of the reservation fee at any time by contacting us. Your payment will be refunded in full, usually within 5-10 days.

Changes to your order

If you decide that you would like to make a change to your car after you have placed the order, please let us know as soon as possible by contacting us. At our discretion we may present you with a new order proposal accommodating the changes. This proposal will take account of any resulting changes to the price and the collection date. If you choose to accept the new proposal, your previous order will be cancelled. If you do not communicate your acceptance of the new proposal to us within the required timeframe, we will continue to fulfil your original order.

Please note that we cannot agree to all requests for changes to vehicles. We will contact you to discuss possible options in these circumstances, but we will be entitled at our discretion to hold you to your original order.

Your right to cancel

If you have paid for your car in full and you change your mind, you can cancel your order at any time before collection. Please notify us of your decision by contacting us directly.

- You must return the vehicle to us at your own expense, or alternatively you can opt to pay us to collect the vehicle from you.

- Although you are entitled to test drive the vehicle on delivery, if the vehicle loses any value as a result of handling by you which is not necessary to establish the nature, characteristics and functioning of the vehicle (for example, if you damage it or run up excessive mileage), we will be entitled to deduct the reduction in value from any reimbursement.

If you have paid a reservation fee and you wish to cancel your order, please see the section on “Paying a Reservation Fee” above.

Payments

Payments are processed securely by our payment processor partner, Stripe (and its global affiliates). Whether you are paying in full or paying a reservation fee, you will need to enter your debit or credit card information. Stripe accepts Visa, Mastercard and American Express. You warrant that you have appropriate authority to use the payment card details which you enter. By entering your debit or credit card information, you agree to use of that information by Stripe for the purpose of paying the amount due and processing your payment.

Vehicle Order - Conditions of Sale

Owner’s Service Statement of Warranty	1.	(i) All goods sold by the Seller (“the Goods”) are sold on the following basis: - New goods to which an Owner’s Service Statement applies, are sold subject to, and with the benefit of, the Owner’s Service Statement which gives details of the service facilities available to the Purchaser free of charge and copies of which are available at the office of the Seller. (iii) New goods to which the Owner’s Service Statement above does not apply are sold subject to, and with the benefit of, the conditions of sale in so far as not inconsistent herewith and warranty (if any) of the manufacturer (or the concessionaire for the Goods in the United Kingdom or other supplier or seller, as appropriate), copies of which are available at the office of the Seller. (iii) Used Goods are sold subject to such express warranty (if any) as agreed in writing between the parties.The/ mileage shown on the milometer of used vehicles is not guaranteed and should not be relied on as indicating the actual mileage run by the vehicle concerned. The warranties set out or referred to above are additional to all conditions and warranties implied by law except as mentioned below. Non-consumer sales only.In the case of non-consumer sales of goods not ordinarily bought for private use and sales to trade purchasers, the implied statutory conditions as to quality and fitness shall not apply to the extent that these conditions may be negatived by contract.
Capacity of Seller	2.	The Seller contract as a principal and not as an agent of the Manufacturer of the Goods and has no authority to make any representation or otherwise act on behalf of the Manufacturer of the Goods.
Alterations to Specification	3.	In the event of any alterations to the specification of the Goods, the Seller reserves the right to deliver in fulfillment of the order Goods conforming to the Manufacturer’s specification prevailing at the time of delivery for Goods of the make and model ordered.
Discontinuance of Manufacture	4.	In the event of the Manufacturer discontinuing the sale of Goods conforming to the specification set out overleaf, the Seller may cancel the contract for the sale of the Goods and return the deposit paid by the Purchaser or its value without further liability on the part of the Seller or supply in fulfillment of the order a reasonable replacement therefor, if requested in writing by the Purchaser.
Alterations to Price	5.	In the event of any alteration to the Manufacturer’s recommended retail price, Goods which are sold as New Goods will be sold subject to the prices ruling at the time of delivery of the Goods to the Purchaser.Should/ there be an increase in the Manufacturer’s recommended retail price (including tax) exceeding 5 percent, the Purchaser may in writing cancel the order for such Goods within seven days of receiving notice of the increase.
Delivery	6.	The place of delivery shall be the Seller’s premises specified herein or elsewhere as agreed in writing between the parties hereto.The/ Seller shall not be liable to the Purchaser for any non-delivery or delay in delivery (whatever the cause of either) nor for any damage or loss caused thereby.In/ the event of the Seller being unable to deliver the Goods or any reasonable replacement therefor requested by the Purchaser for any reason whatsoever, either the Seller or the Purchaser shall be at liberty in writing to terminate the contract and in this event the Seller shall return any deposit paid by the Purchaser, without any further liability on the part of the Seller.
Title	7.	The Goods shall remain the property of the Seller until the price has been paid in full and any cheque, draft or financial documents involved, have been cleared.
Part Exchange Vehicles	8.	Where the Seller has agreed to allow part of the total price of the Goods to be satisfied by the Purchaser delivering a Part Exchange Vehicle to the Seller, the allowance is hereby agreed to be given and the Part Exchange Vehicle is hereby agreed to be delivered and accepted as part of the sale and purchase of the Goods upon the following conditions: - Such Part Exchange Vehicle is to be delivered to the Seller in the same condition as at the time of appraisal by the Seller (or, if no such appraisal took place, in the same condition as at the date of acceptance hereof by the Seller) without alteration of any of the particulars of the Part Exchange Vehicle appraised by the Seller, and if such Part Exchange Vehicle is not in the same condition or if any of such particulars are altered or missing at the time of delivery to the Seller, a reasonable deduction therefor shall be made from such allowance.Any/ allowance agreed prior to the production of the Certificate of Registration of the Part Exchange Vehicle is agreed subject to the verification of the date of the first registration of the Part Exchange Vehicle is agreed subject to the verification of the date of first registration and model details. If the Part Exchange Vehicle is not delivered to the Seller within thirty days of the date of acceptance by the Seller or if the mileage run by the Part Exchange Vehicle exceeds by more than 1000 miles the mileage recorded by the Seller at the time of appraisal, a reasonable alteration may be made by the Seller to the allowance on the Part Exchange Vehicle. If the Part Exchange Vehicle is the subject of a Hire Purchase Agreement or any other charge or encumbrance whatsoever and a settlement of such Hire Purchase charge or encumbrance can be made by the Seller thereby vesting property in the Seller, the allowance to be made in respect of the Part Exchange Vehicle shall be reduced by the amount paid or to be paid in settlement of such Hire Purchase Agreement charge or encumbrance. The Part Exchange Vehicle shall be delivered to the Seller on or before delivery of the Goods to the Purchaser and the property in the Part Exchange Vehicle shall thereupon pass to the Seller absolutely. The particulars and information given by the Purchaser in relation to the Part Exchange Vehicle are true and accurate in all respects.
Deposit	9.	If the Purchaser does not pay to the Seller the balance due on delivery within fourteen days of being notified by the Seller that the Goods are ready for delivery, or if the Purchaser fails to deliver the Part Exchange Vehicle for which an allowance is being made, or terminates the contract relating to the sale and purchase of the Goods, the Seller may, in addition to any other rights under the contract, sell the Goods and may determine the contract (if not determined by the Purchaser) without prejudice to the Seller’s right to sue for breach of contract.Should/ the goods be sold by the Seller a sum in respect of any loss sustained by the Seller by reason of the Purchaser’s failure to pay for the Goods or to deliver the Part Exchange Vehicle shall be paid to the Seller by the Purchaser.For/ this purpose, the Seller shall be entitled to apply the whole or any part of any deposit paid towards making good the loss sustained by the Seller.
Variation of Terms	10.	Subject to Clause 5 above, no variation of these Conditions of Sale shall be effective unless made in writing and expressly accepted and agreed by or on behalf of the Seller.
Notice	11.	Any notice required to be given under this contract may be sent by prepaid letter post addressed to the party receiving such notice at the address set out overleaf or at such other address as notified by that party in writing to the other party.
Hire Purchase	12.	Any order or offer by the Purchaser to purchase the Goods and (where applicable) to sell a Part Exchange Vehicle is subject to acceptance and confirmation in writing by the Seller.Subject/ to these Conditions of Sale, once such acceptance has been given, the Purchaser shall be legally bound to purchase the Goods and the Seller to sell them.In/ the event of the Purchaser wishing to obtain finance for the Goods whether by way of hire purchase, credit sale, conditional sale, loan or otherwise, the Purchaser shall be at liberty to do so but any arrangement made between the Purchaser and any person, firm or company providing finance (“the Hire Purchase Company”) shall in no way affect the Purchaser’s obligations under this Agreement, even though the Seller may act as the agent of either the Purchaser or the Hire Purchase Company in connection with the financial arrangements.If/ the Purchaser concludes such financial arrangements and requests the Seller to transfer the title of the Goods directly to the Hire Purchase Company or to any other person, firm or company, the Seller agrees to do so on the same terms as to the Purchaser, provided that if any legal or administrative costs are involved in such transactions such costs will be paid by the Purchaser and that the Purchaser remains bound by these Conditions of Sale.
Dispute	13.	The Seller adheres to the Code of Practice for the Motor Industry drawn up in consultation with the Director General of Fair Trading.The/ Seller will co-operate in the submission of any unsatisfied grievance or dispute to the appropriate conciliation and arbitration services available under the Code.